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arrowEBUSINESS GLOBAL

kirantechnologies Communications develops B2B and B2C e-commerce solutions that are fully integrated with a company's existing business systems. We help businesses realize results from their e-commerce initiatives by building the framework, systems, tools, content, and compelling interface design required to empower customers to complete purchase transactions with ease and confidence. Our team is capable of handling all aspects of e-commerce strategy and development, including end-to-end security, distributed ransaction processing, XML-based interoperability, and integration with online payment, order processing, content management, and customer relationship management systems.

 
MANAGE THE ENTIRE TRANSACTION CYCLE

kirantechnologies helps companies leverage the Internet to strengthen customer relationships, increase efficiencies, and exploit new channels for selling products and services. With experience building complete, turnkey e-commerce solutions across multiple digital channels, kirantechnologies can integrate or custom-build applications for product presentation and browsing, shopping cart functionality, order tracking, account management, payment resolution, personalization, content management, customer relationship management, as well as inventory and catalog management. We ensure that the solutions we deliver allow companies to manage and control the entire transaction cycle - from the initial customer contact, through to product selection, payment processing, and fulfillment.

 
ENSURE TRANSACTION SECURITY

kirantechnologies ensures that companies will be able to offer secure transaction processing online in order to win the confidence and loyalty of customers. We take advantage of the latest Internet security standards, including 128-bit SSL encryption, as well as emerging credit card processing standards such as SET. Our application services group ensures that systems are continually monitored and protected from security breaches, and that issues are managed from detection to resolution without any traffic interruption.

 
CONTROL THE COST AND QUALITY OF CUSTOMER SERVICE AND SUPPORT

Internet technologies have presented businesses with greater opportunities to interact with and sell to customers directly, while presenting new challenges in maintaining the consistency of customer service across online and offline channels. kirantechnologies works with companies to manage the cost of providing service and support to customers through multiple points of interaction. Based on a company's internal resources, the nature of its e-commerce initiatives, and the needs of its customers, kirantechnologies develops an integrated customer support infrastructure that will enable the company to manage service costs, maintain the quality of customer interactions, and capture valuable transaction data both online and offline.

 
4RELIABLE AND SCALABLE E-COMMERCE SOLUTIONS

As an Internet solutions provider to both domestic and global, kirantechnologies Communications knows how to deliver superior solutions that make good business sense. Throughout the process of developing an e-commerce project, we place special emphasis on optimizing the security, performance, flexibility, scalability, and reliability of the solution. Our technical architects and developers have expertise creating custom solutions on the leading e-commerce platforms. As Internet technologies continue to evolve, we are devising innovative strategies for incorporating emerging technologies such as wireless applications and Microsoft.NET into our e-commerce solutions.